Q: What do I do when my wrap had torn or is damaged?
A: Depending on how badly your Inpakt wrap is damaged, you can either try to repair it yourself following the repair tutorial on our website or when the wrap is badly damaged you can return the wrap to the shop you have bought it from. Your damaged wrap will be repaired by our repair service. In return, you get a 10% discount in that shop if you buy a new Inpakt wrap.
Frequently asked questions
Q: Can I wash my Inpakt?
A: When you buy your Inpakt, you do not have to worry about washing it, since we have already done it! However, when it arrives at you after many uses, you can ensure its cleaningness by handwashing, or by washing it in the delicate program of your washing machine, in no more than 30°C.
Q: Will the web-app store any personal data?
A: The web-app doesn't store any personal information other than the message to the gift recipient and the name of the recipient and giver. That needs to be there for the tag to work, but you can change the privacy settings so that only you and the recipient can see the message or you can delete your message afterwards.
Q: What if my present is bigger than what a single Inpakt can wrap?
A: The modular sizes of Inpakt wraps allow you to knot more than one piece together when you need to wrap a bigger present